8. Flat Glass Tint Warranty for Residential, Commercial and Industrial - Terms, Conditions, and Our Services Agreement (version 26.7.25)

Window Tint Warranty terms, conditions and agreement for all Residential, commercial and industrial buildings and for customers invoiced by ABN: 81183816545 T/a Action Tint SEQ or SEQ TINTS. 

8a) All our Window Film applications, fittings and installations come with our Lifetime Installation and Workmanship Warranty, plus our 10 year Product Warranty.

8b) Our Lifetime Installation and Workmanship Warranty, and our 10 year Product Warranty is covered for all window films that are supplied, fitted and all works are performed and completed by ABN: 81183816545, t/a Action Tint SEQ or SEQ TINTS. 

8c) Our Lifetime Installation and Workmanship Warranty covers any defect that may arise from improper installation, fitting, or application of any Window film that we have supplied, fitted and installed on your glass or windows. 

8d) Your 10 year Product Warranty is covered for faults and defects that include: cracking and crazing, or if it becomes blurry and hard to see through, or begins to peel, split or delaminated, or if it has bubbled or blistered, or if excessive fading or discolouration is visible, or if insulation protections have failed, or have significantly reduced or decreased over time.

8e) All modified weather strips and glass window seals by Action Tint SEQ or SEQ TINTS are fully covered under warranty, including damages caused to the window tint. This apply to all glass and windows that slide open, and are in Direct contact, or rub against a weather seal when sifted between an opened and closed position. 

8f) If any of the issues that are stated in section (8b) (8c) (8d) (8e) occur during your car window Tint warranty period, we will remove or replace your window tint free of charge.

Note: If a replacement Tint is required for any reason during your warranty period, we will choose to apply a tint that is suitable and that will match as close as possible.

8g) All glass windows that have been tinted by Action Tint SEQ or SEQ TINTS and later installed on your Residential, commercial or industrial buildings by someone other than us, will not be fully covered on the warranty. In the case of a warranty claim, all related labour cost to access the glass will be quoted and charged to the customer accordingly.

Note: Our warranty is void if a glass or window is fitted exposing the surface of the glass on which the film has been applied to, unless a window film that is specifically designed to be installed on the exterior surface of the glass has been applied. 

8h) If another layer of Tint has been applied on top of a window tint that was original installed by Action Tint SEQ or SEQ TINTS, all warranty will be void, unless Action Tint SEQ or SEQ TINTS are applying, or have applied the second layer.

8i) All windows risk being damaged during the process of removing the Window film and residue. Damages that may be caused during this process cannot be claimed under warranty.

8j) All windows risk being damage during the process of applying, fitting and installing the Window film including thermal stress. Damages that may be caused during this process, or caused by glass faults and weaknesses, cannot be claimed under any of our warranties.

8k) If any of the issues that are stated in section (8g) (8h) (8i) (8j) occur during your window Tint warranty period, we will remove or replace your window tint according to our stated agreements.

Note: If a replacement Tint is required for any reason during your warranty period, we will choose to apply a tint that is suitable and that will match as close as possible.

8l) In the case of a warranty claim, a callout fee will be charged according to the distance between the location and suburb of your glass, window or property and the location of ABN 81183816545 t/a Action Tint SEQ or SEQ TINTS.

8m) Scratches and damages to your window Tint and glass, that may be caused by poor maintenance practices, wear and tear, weather strips, glass window seals, window opening mechanism, accidents, neglect, breakage, repairs, replacements, or cleaning techniques, are not covered under warranty.

8n) Damaged glass and damages to your window film that may be caused by the use of tools like for example a grinder, welder, screwdriver, painting equipment or other tools that will cause damages are not covered under warranty. 

8o) Bubbles and other defects on your Window tint that are visible prior, during, or after installation, and are caused by direct contact of Grinding and welding sparks or damaged glass from the use of certain tools are not covered under warranty. 

8p) Damaged glass and window film damage caused by household items like a toys, furniture, curtains or blinds, pets, that have made Direct contact to your tinted window and stove, cook top, sinks, bathtubs, spa-baths, showers are in direct, or close proximity to an internally fitted window tint are not covered by warranty.

8q) Damage to your window film caused by flooding or by having been submerged in water is not covered by warranty. 

8r) If your Window has already had a window tint applied to the glass by someone other than Action Tint SEQ, or SEQ TINTS, and you have requested us to apply another layer on top, all our warranty will be void.

8s) All issues that are stated in section (8l) (8m) (8n) (8o) (8p) (8q) (8r) are not covered under any warranty.

8t) If you require to colour match your glass, or factory original tinted glass, with a replacement glass that’s been fitted, we will choose the closest match. 

Note: To match your glass, or windows close to 100%, all glass specifications need to be exactly the same. The Window film brand, type and batch needs to be the same also. 

8u) If you require to colour match your glass or windows that have a window film applied, attached or installed, we will measure the glass VLT and advise you of the closest available match possible.

Note: To match your glass, or windows close to 100%, all glass specifications need to be exactly the same. The Window film brand, type and batch needs to be the same also. 

8v) We understand that customers may change their mind between the time of their inquiry and their booking appointment date and choose to have a different Window film installed. If this happens to be the case, please be mindful that the final Tint choice, selection, and legal obligations are totally yours. This rule applies to the owner of the glass, window, and the person in care of your property.

8w) Special care instructions: please avoid handling and cleaning your window tint for 48 hours after installation. We recommend cleaning the Tint with a product that is safe and suitable for tinted windows. Please ensure that the product you purchase specifies that it’s safe to use on tinted windows / window tinting, and follow all instructions. 

Note: if you have accidentally used a product that is not suitable for a tinted glass, please contact us immediately to ensure that your Tint has not been damaged. This type of inspection is free of charge. 

8x) If you choose to ignore our recommendations stated in sections (8t) (8u) (8v) (8w), you may encounter legal issues and consequences. These may include issues relating to Real Estate agent agreements, hazard due to reflection, complaints by neighbours, body corporate and Property Maintenance. This may cause you legal fees, court fees and costs, and compensation claims that may be alleged against you.

These legal issues and consequences, including penalties may apply directly to you and the Company business owner or a Person that is responsible for the property, or if the property in your care. 

8y) If you chose to measure your own windows for a free quote, and have provided us with your glass dimensions, film choice, and payment to order your stock, all the stock ordered for you by ABN: 81183816545 T/a Action Tint SEQ or SEQ TINTS is not covered under warranty. This means that if there is an error on your order on your behalf, you will be charged for the replacement Tint, for the cost of postage, and an addition Call Out Fee will be charged to you if applicable. Orders for stock purchased are non-refundable and All film will remain property of ABN: 81183816545 T/an Action Tint SEQ or SEQ TINTS, unless the Window film is installed on your glass.

8z) To claim a warranty, a copy of your invoice paid in full will be required, together with your drivers license as a form of ID.